BUCHAREST · REMOTE & ON-SITE

IT services for businesses in Bucharest.

Support, managed IT, networking, infrastructure and software development in a model that can combine on-site intervention with remote operations.

LOCAL COVERAGE

Not every IT issue needs a site visit. Some do.

For businesses in Bucharest we can combine remote support with on-site intervention when an incident involves equipment, cabling, local networking or other components that require physical access.

Response targets, intervention windows and priorities are defined according to the agreement and business impact.

HYBRID MODEL

Remote for speed. On-site for physical problems.

REMOTE

Accounts, applications, configuration, access, diagnostics and service administration.

ON-SITE

Workstations, peripherals, cabling, network equipment, installations and physical troubleshooting.

SLA & INTERVENTION

Priority should reflect business impact.

An issue stopping an entire team should not have the same priority as a planned configuration request. Severity levels, communication channels and response targets are defined contractually.

Discuss the support model →
BUCHAREST

Need IT support or a partner to take over operations?

Tell us about the number of users, locations and the main problems you want to solve.

Contact us